Ann Taylor
Reviews and Complaints
Checking on my order
Shipping charge
Preferred solution: Remove shipping charge
Unhappy
Preferred solution: Full refund
User's recommendation: Nope if you need an exchange that is fair
Unhappy
Wrong address on order
Return issue
Frontenca, MO
RUN away from this card!
- Good clothes
- Decent pricing in store
- Fraudulent fees
- No avenue for escalation of service complaints
- Poor customer service on card
Preferred solution: Full refund
Beware of billing invoice for online orders
- Tax on shipping
Preferred solution: Let the company propose a solution
Poor Customer Service
Preferred solution: Full refund
Not good
I hate Ann Taylor
- Pretty for 5 minutes
- I have a million
Preferred solution: Let the company propose a solution
Recent order
Inefficient Rewards Program
- Clothing
- New rewards program system
Preferred solution: Let the company propose a solution
Worst customer service i’ve seen ever - online shopping
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Well they would have had your card that it was purchased off of still been active. Technically it’s your issue really.
You had another option. Receiving a paper check roughly 2-3 weeks later. You didn’t like that option so they put it on a gift card instead. Awful nice of you to blame others for what was a situation of your own doing.
They can’t put it on a different card that wasn’t the one used. The computerized register just won’t allow it.